Frequently asked questions

Most of our experiences include transportation coordination. For particular details, please consult the specific description about each experience in the tour menu.

We do cultural, sustainable and inclusive tourism where all people are welcome. Respectful of the humanity and dignity of our visitors and responsible with our environment with full awareness of our ecological footprint in the ecosystems we visit. That’s why we don’t favor degrading and predatory mass tourism of our ecosystems. We strive to provide our visitors with a real and authentic local experience with respect for the communities we visit.

The tours require being able to walk on natural trails of extreme beauty, being able to get in touch with nature, sometimes swimming is required, so knowledge of basic skills is enough. In addition, we provide life jackets if necessary. For particular details, please consult the specific description of each experience in the tours menu.

Please, review the description of each tour to see the age registrations. 

As with any and all world travel, we strongly recommend that you purchase a travel insurance policy in your home country that covers your cost should you have to cancel your travel reservation with short notice. This kind of travel insurance is not expensive and frequently covers other risks. Having travel insurance is always a good idea when traveling around the world.

We encourage not to do it! But if you have a strong reason to do it, with more than 24 hours notice, you can get a full refund; and with less than 24 hours notice, no refund. For specific and full cancellations advisory, please check the Terms & Conditions section in our website.

Still have questions?

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Explore Antonio's Tour Guide writings on responsible tourism.

Terms & Conditions

Please, review our guidelines and the terms and conditions of our services.

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Let us know if you have any other question. We'd love to assist you.

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